Privacy Policy
Last Updated: January 2025
At Joxyl Mexon, we understand how important your personal information is to you. This policy explains what we collect, why we collect it, and how we keep it safe. We're based in Ireland and follow Irish and European data protection laws—specifically the General Data Protection Regulation (GDPR) and the Data Protection Acts.
Who We Are
Joxyl Mexon operates from Ballytrasna, Little Island, Co. Cork, T45 FK75, Ireland. We provide event investment planning services to individuals and organisations across Ireland and beyond. When you share information with us, we become what's legally known as a "data controller"—which means we're responsible for how that information gets used.
If you have questions about this policy or how we handle your data, reach out to us at [email protected] or call +353214397740.
Information We Collect
We collect different types of information depending on how you interact with us. Here's what that looks like in practice:
Information You Give Us Directly
When you fill out a contact form, request a consultation, or sign up for our services, you might provide:
- Your name and email address
- Phone number and postal address
- Details about your event planning needs
- Financial information relevant to investment planning
- Communications you send us through email or forms
Information We Collect Automatically
When you visit joxylmexon.vip, our systems automatically log certain technical information:
- Your IP address and approximate location
- Browser type and device information
- Pages you visit and how long you stay
- Referring website (where you came from)
- Date and time of your visit
We don't collect sensitive personal data like health records, political opinions, or religious beliefs unless you specifically choose to share it with us for a particular service need.
How We Use Your Information
We're pretty straightforward about why we need your data. Here's what we do with it:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiries and providing services | Contract performance / Legitimate interest |
| Creating and managing your account | Contract performance |
| Processing payments and financial transactions | Contract performance / Legal obligation |
| Sending service updates and important notices | Contract performance / Legal obligation |
| Improving our website and services | Legitimate interest |
| Complying with legal and regulatory requirements | Legal obligation |
We won't send you marketing emails unless you've agreed to receive them. And if you change your mind, unsubscribing is always easy—there's a link at the bottom of every marketing message we send.
Sharing Your Information
We don't sell your personal information. Never have, never will. But we do sometimes need to share it with trusted partners who help us run our business:
Service Providers
We work with carefully selected companies that provide essential services like payment processing, email delivery, website hosting, and data analytics. These providers only access your information to perform specific tasks on our behalf, and they're bound by strict confidentiality agreements.
Legal Requirements
Sometimes we're legally required to disclose information—for example, to comply with a court order, respond to lawful requests from public authorities, or protect our rights and safety.
Business Transfers
If Joxyl Mexon is involved in a merger, acquisition, or sale of assets, your information might be transferred as part of that transaction. We'll notify you before this happens.
International Data Transfers
We primarily store and process your data within Ireland and the European Economic Area. However, some of our service providers operate from countries outside the EEA, including the United States.
When we transfer data internationally, we ensure appropriate safeguards are in place—such as Standard Contractual Clauses approved by the European Commission. Your information receives the same level of protection regardless of where it's processed.
Data Security
Keeping your information secure is something we take seriously. We use industry-standard technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal data.
This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls that limit who can view your information
- Secure backup systems
- Employee training on data protection practices
That said, no method of transmission over the internet is completely secure. While we work hard to protect your information, we can't guarantee absolute security.
How Long We Keep Your Data
We don't keep your information longer than necessary. Retention periods depend on why we collected the data and any legal obligations we have:
- Client records: Maintained for seven years after our business relationship ends, as required by Irish financial regulations
- Marketing contacts: Kept until you unsubscribe or request deletion
- Website analytics: Typically stored for 26 months
- General enquiries: Deleted after two years if no ongoing relationship exists
Once the retention period expires, we securely delete or anonymise your information so it can no longer identify you.
Your Rights Under GDPR
Irish and European law gives you important rights over your personal information. Here's what you can do:
Access Your Data
You can request a copy of the personal information we hold about you. We'll provide this free of charge within one month of your request.
Correct Inaccurate Information
If something we have on file is wrong or incomplete, let us know and we'll fix it promptly.
Request Deletion
You can ask us to delete your personal data in certain circumstances—for instance, if we no longer need it for the original purpose, or if you withdraw consent. Note that we might need to keep some information to comply with legal obligations.
Object to Processing
You have the right to object to certain types of processing, particularly for marketing purposes or where we're relying on legitimate interests.
Restrict Processing
In some situations, you can ask us to temporarily stop using your data—for example, if you're challenging the accuracy of the information.
Data Portability
You can request a copy of your data in a structured, commonly used format that you can transfer to another service provider.
How to Exercise Your Rights: Send an email to [email protected] with "Data Rights Request" in the subject line. We'll need to verify your identity before processing your request, so please include enough information for us to locate your records. We respond to most requests within one month.
Cookies and Tracking Technologies
Our website uses cookies—small text files stored on your device that help the site function properly and give us insights into how people use it.
We use cookies for:
- Essential functions like remembering your preferences
- Understanding which pages are most popular
- Improving site performance and user experience
Most browsers let you control cookies through their settings. You can block or delete cookies, though this might affect how our website works for you.
Children's Privacy
Our services aren't intended for anyone under 18. We don't knowingly collect personal information from children. If you're a parent and believe your child has provided us with information, please contact us immediately and we'll delete it.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll post the updated policy on this page with a new "Last Updated" date.
For major changes that affect your rights, we'll notify you directly by email or through a prominent notice on our website.
Complaints and Regulatory Authority
If you're not satisfied with how we've handled your personal information, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority for data protection.
You can contact the DPC at:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Phone: +353 57 868 4800
Website: www.dataprotection.ie
We'd appreciate the chance to address your concerns directly first, so please reach out to us before escalating to the DPC.
Get in Touch
Questions about this policy or how we handle your data? We're here to help.
Email: [email protected]
Phone: +353 21 439 7740
Address: Ballytrasna, Little Island, Co. Cork, T45 FK75, Ireland